TERMS
Terms of Service
Last updated: August 2026
These starter terms describe the basic expectations for requesting, booking, receiving, and paying for Sparkhome services.
Bookings and quotes
A request submitted through the website is an inquiry, not a confirmed appointment, until Sparkhome confirms the service details, timing, and price. Customers are responsible for providing accurate contact, address, access, and service information.
Service conditions
Service scope depends on the condition, size, access, and requested areas of the home. Special requests, inside appliances, heavy buildup, excessive clutter, pet-related conditions, or other additional work may require a revised quote or additional time.
Payment and access
Customers must provide safe access to the property and disclose relevant hazards, pets, parking limitations, or access instructions. Payment terms, deposits, taxes, and accepted payment methods should be confirmed with Sparkhome before service.
Cancellations and rescheduling
Please contact Sparkhome as early as possible if you need to cancel or reschedule. Any late-cancellation charges, lockout fees, minimums, or weather-related policies should be confirmed in the final booking communication.
Satisfaction guarantee
If something needs a touch-up, contact Sparkhome promptly so we can review the concern and determine the appropriate resolution. The guarantee does not cover conditions outside the agreed service scope or damage caused by pre-existing conditions.
Questions
For questions about these terms or a specific booking, contact hello@sparkhome.com or call (512) 555-0182. These starter terms should be reviewed and finalized for your actual business practices.
